Stamp card analytics: measure customer loyalty
See whether customers are collecting stamps and coming back. Track cards and stamps even on Free. From Start, the customer list and stamp log show who collects and which rewards get redeemed.
How it works
Open the home tab for your card and stamp totals. From Start, the log records every stamp and redemption with the time, location and team member. Admins can export the customer list and latest 5,000 stamps as CSV files for Excel.
Customers collecting but rarely redeeming? Check whether the stamp goal fits how often they visit. Use what you learn to plan your next offer.
- Every plan: active cards and stamps issued at a glance
- Start and up: customer list and stamp log
- Start and up: CSV export for Excel
See whether first visits turn into repeat visits
A paper card tells you little while it stays with the customer. Treubar shows card and stamp totals on the home tab. From Start, use the customer list and log to see who has collected again and who has redeemed a reward.
Use that information to decide what to do next: mention the card more often at the till, adjust the stamp goal or plan an offer.
Three views that help with everyday decisions
- Overview on every plan: cards in circulation and stamps added show how your card is being used.
- Customer list from Start: see who collects with you and open a customer’s profile.
- Stamp log from Start: find stamps and redemptions by time, team member or location.
Added a stamp by mistake? Find the entry in the log and adjust the count in the customer’s profile as an admin or manager. Our guide to correcting a stamp shows the steps.
Turn the numbers into your next action
Note your card and stamp totals once a week. From Start, check whether customers redeem rewards too. If plenty collect but few reach the goal, take another look at the reward and how often they visit.
A café with daily regulars reads its numbers differently from a hair salon. Compare whole weeks and check visits in the customer list before changing your offer. With Pro, you can then message your regulars.
Take the data into your own analysis
From Start, admins can export the customer list and latest 5,000 stamps as CSV files for Excel. Carry on working with your data outside the app. See how to export.
The overview is included on Free. Start adds the customer list, log and export for €7.99 a month or €79.90 a year, including VAT, alongside unlimited customer passes. See Start and all other plans.
Treubar in use at Studio HACO
Studio HACO has used Treubar since the pilot phase. The reward: “10th appointment −20%”.
Common questions
- Which analytics are included for free?
- Free shows cards in circulation and stamps added on the home tab, so you can see whether customers use the card. Free includes up to 20 customer passes at one location.
- What does the stamp log show?
- From Start, it shows stamps and redemptions with the time, location and team member. Filter by type, team member or branch. Multiple branches are included with Max.
- Can I export customer data for Excel?
- Yes. From Start, admins can export the customer list and latest 5,000 stamps as CSV files and open them in Excel.
- How can a stamp card help me measure customer loyalty?
- Compare new cards and stamps over several weeks. From Start, check the customer list and redemptions in the log too. See who collects again and whether customers reach their reward.