How to export customers and stamps as CSV
Export your Treubar customer list and latest 5,000 stamps as CSV files for Excel. Follow the steps for admins on Start and up, with iPhone and Android labels.
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Download your customer list and latest 5,000 stamps from the Treubar app as two CSV files for Excel. The export is available to admins on Start and up.
How to export customers and stamps
The labels below are the German labels shown in the app.
- Sign in to the Treubar app with your admin account and open the area for your business.
- Open Account. Under Konto & Abo (account and subscription), choose Excel-Export. In the iPhone app, this entry is called Daten exportieren (export data).
- Choose Kunden als CSV for the customer list or Stempel-Historie als CSV for the latest 5,000 stamps. On iPhone, the entries are Kunden als Excel and Stempel-Historie als Excel; these also produce CSV files.
- Save the downloaded file. On iPhone, the share sheet opens for this step. Repeat the export for the other list if you need both.
- Open the CSV file in Excel or another spreadsheet application.
What the files contain
- Customer list: your customers with their stamp count and last visit.
- Stamp history: the latest 5,000 stamps with the card, branch and team member. This is not the complete history if more stamps have already been recorded.
The files contain customer data. Store them where only authorised people can access them. If you need more than the latest 5,000 stamps, email support@treubar.de.
If the export is unavailable
Check that you are signed in as an admin and your business uses Start, Pro or Max. Free does not include the export feature. Retry a failed download. If it still fails, contact support@treubar.de.
If you want to export before cancelling, do it while your paid plan is still active. Afterwards, the Free plan’s features apply. See Manage or cancel your subscription for cancellation steps, and loyalty card analytics for the available reports.