Stamping at the counter
How to stamp a digital stamp card
Stamp a customer’s digital stamp card by scanning their Wallet pass in the Treubar app. No extra device needed, with offline scans saved until you reconnect.
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One scan adds a stamp: your customer shows their Wallet pass and your team scans it with the camera in the Treubar app. No extra device or till system needed.
How to add a stamp
- Open the Treubar app on your iPhone or Android phone.
- Ask your customer to show their Wallet pass. It lives in Apple Wallet or Google Wallet, whichever they chose when adding it.
- Point the phone camera in the app at the pass.
- Treubar recognises the card automatically and adds the stamp. The pass updates itself on your customer’s end right away; in Apple Wallet a note also appears on their lock screen.
Offline stamping and correcting mistakes
- Without an NFC stand, stamps only happen through a scan by your team. If you use the stand, customers stamp themselves there; set a minimum gap between two stamps, which applies to the stand too.
- Offline scans wait in a queue. The app adds them automatically when the connection returns.
- Every stamp is logged with the time, the location (if assigned) and, where your team stamped, the team member.
- Stamped by mistake? From the Start plan, you can fix that in seconds. See Undo a stamp.
- The QR stamping page shows the flow from the counter stand to the stamp.
If this stamp fills the card, Treubar unlocks the reward automatically. See Redeem a reward for how it’s redeemed.