Stamp
A stamp is a single credit for an event that qualifies under a stamp programme’s rules. It advances collection progress but is neither cash credit nor a reward that has already been redeemed.
Published
What this means for your shop
Define what earns a stamp before launching the programme. A purchase, a specific product and a visit are different rules. Your team needs a shared answer so that comparable transactions are treated consistently. The stamp then records that the chosen condition has been met.
If your programme counts progress, describe stamps as progress rather than as a monetary value. Adding another stamp after a purchase is not the same as handing over a reward. Collection, reaching the target and redemption are separate steps.
How to recognise it
A guest buys an eligible drink. Your team adds the stamp and checks the confirmation. If that completes the target, a reward becomes available. You then ask whether the guest wants to use it immediately. If the card display has not changed yet, check the confirmation instead of stamping the same purchase again.
With Treubar
Your team awards stamps by scanning the personal pass. Without a connection, the app can queue scans and send them later, so the visible update follows once they are sent. The stamping help explains the routine.
From Start upwards, Admins and Managers can correct an accidentally added stamp; the Scanner role cannot adjust the count. The correction guide explains that process. A confirmed reward redemption is final.