Voucher
A voucher records an entitlement to a particular service or benefit under its associated terms. It may relate to an amount of money, a product or a discount, for example.
Published
What it means for your shop
Customers should understand what they need to present and what they will receive. A purchased gift voucher, a promotional discount voucher and a reward earned through stamps have different starting points, even when they are redeemed at the same counter.
Describe the specific benefit and the intended process. Your team should be able to establish whether the voucher applies to the offer and whether it has already been used. This may involve a recorded event or another process your system supports. An image or a code shown repeatedly is not enough on its own.
An everyday example
One customer brings a gift voucher for a drink. Another has reached your loyalty card’s stamp target. Both want a drink, but your team records the first transaction against the voucher and the second against the earned reward. Keeping these separate makes issuance and redemption easy to follow later.
Expiry, cash payouts and tax treatment depend on the specific arrangement and the relevant legal context, not on the word “voucher” itself.
At Treubar
Treubar focuses on collecting stamps and redeeming the reward you defined for them; selling or managing vouchers is not part of it. The guides to choosing a reward and redeeming it explain that workflow.