Staff roles
Staff roles are predefined sets of permissions within an application. They determine which functions a signed-in person may use, independently of that person's job title in the business.
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What this means for your shop
A shift supervisor is not automatically an administrator in an app. Equally, an app role does not describe who writes staff schedules or conducts performance reviews. Give each person the permissions needed for their actual tasks.
A role and a plan answer different questions. The plan defines which functions your business can use. Within that scope, the role determines who may perform an action. A higher role works within the functions of your plan.
How to recognise it
A part-time team member stamps cards during ordinary service. If an action is accidentally recorded twice, someone with the required permission handles the correction. The team member does not need that person’s login, only to know whom to contact. Keep that responsibility clear across shift changes too.
At Treubar
Every Treubar plan includes individual staff access with the Admin, Manager and Scanner roles. From Start, Admins and Managers can correct stamp balances; Scanners cannot. The app interface is German. The function is labelled “Stempel anpassen”, meaning “adjust stamps”.
Correcting a stamp balance is different from a redemption, which is final. Practise choosing the right action before confirming. The correction guide shows the process, while the staff routines guide helps with responsibilities and handovers.